주식회사 위데어

The Largest Rental Shop at Phoenix Park – SNOW LAB

Brand-new Ski & Snowboard Gear available

• Wide selection of  skis and snowboards

• Equipment suitable for:

  • Beginners

  • Intermediate riders

  • Advanced riders

• Wide selection of  water-proof ski wears & snowboard wears

• 25/26 brand-new clothings available

• Full-Size Skiwear Collection (S–3XL)

• Sizes available for children, teens, and adults

 Spacious 330㎡ Premium Indoor Facility

• Wide and comfortable fitting areas

• Can accommodate up to 150 guests at once

• Designed to eliminate crowded waiting lines

• Professional staff support ensures fast and smooth service

 Phoenix Park Lift Ticket – 35% OFF

All SNOW LAB customers can enjoy up to 35% OFF on lift tickets!

Charter Bus Parking Available

• Large parking area for charter buses

• Up to 20+ vehicles can be parked simultaneously

• Perfect for schools, clubs, and corporate outings

100% Sanitized & Cleaned After Every Use

• All ski boots, helmets, and clothing are washed and maintained cleanly

• Professional washing & drying system

• Gears are handled in a clean, safe, and hygienic environment

Only 1 Minute by Car from Phoenix Park

• Located right at the main access route to Phoenix Park

• Quick and easy access for individuals and groups.

• Pick-up and delivery services available.

[BRAND STORY]

SNOW LAB is not just a typical ski and snowboard rental shop opened for a single winter season.

We are a basecamp for everyone who wants to enjoy winter in their own way.

With newly prepared equipment every season, a warm and welcoming space,
and friendly professional guidance, SNOW LAB is where anyone can design their own winter experience.

[Time-Based Lift Tickets]

• Light Pass: 4-Hour Ticket

• Smart Pass: 7-Hour Ticket

Slope Grooming Time: 4:00 PM – 6:00 PM
 

※ Same Price for Adults & Children
※ Operating hours may change depending on resort conditions.

[HOW TO USE]

Step 01. Make a Reservation & Complete Payment
Step 02. Visit the Store & Show Your Reservation Confirmation

[FAQ]

1. Can I make a same-day reservation? ✅

Yes, same-day reservations are available.
However, weekends may sell out early, so advance booking is highly recommended.
Please note that same-day bookings cannot be canceled or refunded due to policy restrictions.

2. Do you provide children’s equipment? ✅

Yes! We offer a wide selection of skiwear and equipment for infants and children in various sizes and designs.

3. Can I extend my rental time? ✅

Yes. If you need an extension, please call the store directly during your rental period.

4. I don’t have a car. Can I still use your service? ✅

Yes! Please contact us for consultation.
We provide pickup & delivery services.

However, during peak times (such as weekends and holidays),
delivery service may not be available due to heavy traffic and congestion.
Please call in advance to confirm availability.



IMPORTANT RESERVATION INFORMATION 

• Your reservation is only confirmed after payment is completed.
  (If payment is pending via bank transfer, availability may change.)

• Please arrive at the store on time according to your reservation schedule.

IMPORTANT USAGE & LIABILITY NOTICE

• All rental items are valuable property of SNOW LAB.

• Customers are fully responsible for any theft, loss, or damage caused by personal negligence.

• For smooth rental and return, an ID card may be temporarily held at the store if necessary.

• Please take photos of all items before use.
  Upon receiving your items, check that the products match your reservation and confirm their condition.
  If there is any issue with rental gears, please take photos and report it to a SNOW LAB staff immediately.

• Returns must be completed within the designated return time during business hours.
  Late returns may result in additional charges.

• SNOW LAB assumes no responsibility for any accidents, injuries, or traffic fines occurring during the rental period.

• We strongly recommend purchasing personal travel insurance or outdoor sports insurance.

• Subleasing, transferring, pawning, or disassembling rental items is strictly prohibited.
  Any liability arising from such actions rests entirely with the customer.

• Once the rental period ends, all rented equipment and accessories must be returned immediately.
  Failure to return or loss will result in full compensation charges.

RENTAL ITEM CARE POLICY

• All rental products are valuable shared assets.
  Please help us create a safe, clean, and responsible rental culture for everyone. 😊

• All items must be returned in their original condition.

• In cases of loss, damage, or severe wear, compensation will be charged based on
  the repair cost or full replacement value, in accordance with SNOW LAB rental policy.

CANCELLATION & REFUND POLICY

• Up to 1 day before use: 100% full refund

• On the day of use: No refund

• No partial refunds will be issued for early returns during the rental period.

• Credit card cancellations may take 2–5 business days, depending on the card issuer.

HOW TO REQUEST A REFUND

• My Page > Reservation History > Select the Booking > Click “Cancel”

  Depending on your payment method, you may be asked to enter:

• Account holder name, Bank name, Account number

• Refund processing may take 1–3 business days after cancellation approval.